Privacy Policy

Information We Collect

We may collect the following types of information when you use our website, contact us, or engage with our virtual assistants:

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• Personal Identifiable Information (PII): This includes your name, email address, phone number, and any other details you submit via our contact forms or during interactions with our virtual assistants.

• Interaction Data: This includes voice recordings, chat transcripts, and other inputs provided during your interactions with our virtual assistant services.

• Usuage Data: We collect information such as IP addresses, browser types, device identifiers, language preferences, pages visited, and other technical data about your usage behavior.

• Support Communications: When you contact our support team or report issues, we retain the details you provide for troubleshooting and customer service purposes.

How We Use Your Information

• To operate, maintain, and improve our website and services.

• To personalize your experience and tailor content to your preferences.

• To analyze user behavior and usage trends to inform future service development.

• To respond to inquiries, provide support, and manage user relationships.

• To ensure the security and integrity of our services and prevent fraud or abuse.

• To send promotional communications, where permitted by law and in accordance with your preferences.

How We Share Your information

We do not sell, rent, or trade your personal information to third parties.  However, we may share your information in the following limited circumstances:​

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• Third-Party Service Providers and Subcontractors: We may engage third-party vendors or contractors (such as virtual assistants, schedulers, and administrative support) to perform services on our behalf. These may include virtual assistants, administrative support, scheduling services, or other operational partners. These providers are granted access only to the information necessary to perform their duties and are contractually obligated to maintain confidentiality and security.

• Legal Compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission or storage is entirely secure. We cannot guarantee the absolute security of your data, and you use our service at your own risk.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect PII from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete such information. If you believe we have collected information from a minor, please contact us at support@obvye.com

Cookies and Other Tracking Technologies 

We and our service providers use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.

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We use third-party analytics tools, such as Google Analytics, which collect anonymous information about your device and browsing behavior. This may include pages visited, time spent on pages, and interactions with site features.

Google Analytics uses cookies to collect data, which is stored on Google’s servers in the United States. Google may share this information with third parties when required to do so by law or when those third parties process the data on Google's behalf. You can manage your preferences through Google Ad Settings, or opt out using the Google Analytics Opt-Out Browser Add-on.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted to this page and the date of the last update will be modified accordingly. We encourage you to review this Privacy Policy regularly to stay informed of how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@obvye.com.

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By using our website or services, you acknowledge and agree to the practices outlined in this Privacy Policy.