Terms and Conditions of Use

By accessing or using this website, you agree to be bound by these Terms and Conditions. Continued use of the site or our services constitutes your acknowledgment and acceptance of these Terms.

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Obvye reserves the right to revise or update these Terms at any time without prior notice. Changes become effective immediately upon posting. Your continued use after changes are posted constitutes acceptance of the revised Terms.

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No other statements, representations, or agreements shall modify these Terms unless expressly agreed to in writing by Obvye.

Our virtual assistant services may be provided directly or through subcontracted, trusted providers. Services are delivered remotely and include, but are not limited to, administrative support, scheduling, bookkeeping, and other professional tasks as outlined on our website or in service agreements. 

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We make reasonable efforts to ensure service quality and availability, but we do not guarantee specific results or uninterrupted access.

Clients are responsible for providing clear, complete, and timely instructions, along with necessary access or materials required to perform services. Obvye is not liable for errors or delays caused by incomplete or inaccurate client-provided information.

We respect the confidentiality of all information shared with us. Obvye agrees not to disclose or use client information, including proprietary, personal, or sensitive data, except as necessary to perform services or as required by law.

All subcontractors and third-party service providers are bound by confidentiality agreements that uphold these standards.

Payment terms and pricing are outlined in separate service agreements or invoices. Clients are responsible for paying invoices on time.

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• Late payments may result in suspension of services. Work will resume only upon receipt of full payment.

• Repeated or extended non-payment may result in requiring prepayment for future services.

• If payment is not received within 90 days, we may send the account to collections and report it to credit bureaus, as allowed by law.

All payments are non-refundable, unless otherwise stated in writing. If you believe a billing error has occurred, contact us within seven (7) business days of the invoice date to resolve the issue.

Obvye reserves the right to suspend or terminate services at any time, with or without cause, including for reasons such as:​

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• Non-payment

• Breach of these Terms

• Unlawful use or misuse of our services

• Unprofessional or abusive conduct

Clients may terminate services at any time with written notice. All services rendered up to the termination date remain billable. No refunds will be issued for completed work or unused time unless explicitly agreed in writing.

All website content (text, images, graphics, service descriptions, etc.) is the exclusive property of Obvye or its licensors and is protected by intellectual property laws.

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• Client Deliverables: Upon full payment, ownership of work products created specifically for the client (e.g., reports, spreadsheets, or other deliverables) transfers to the client, unless otherwise agreed in writing.

• Obvye retains the right to use anonymized or non-identifying examples of work for internal training, marketing, or portfolio purposes unless the client requests otherwise in writing.

• Obvye claims no ownership of any content, materials, or data you provide. You grant us a limited, non-exclusive license to use such materials strictly for service delivery.

To the fullest extent permitted by law, Obvye shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities arising from or related to your use of our website or services. 

This limitation applies regardless of legal theory, whether in contract, tort, strict liability or otherwise, and even if we have been advised of possibility of such damages.

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Some Jurisdictions do not allow limitations on certain liabilities, so these exclusions may not apply to you in full.​​

Obvye shall not be held liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, power failures, internet outages, labor strikes, civil unrest, war, terrorism, pandemic, or governmental restrictions.

The relationship between Obvye and the client is that of independent contractors. Nothing in this Agreement creates an employment, agency, or joint venture relationship.

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Obvye and its contractors are not entitled to any benefits the client provides to its employees, including insurance, paid leave, or retirement contributions.

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Obvye is solely responsible for its own tax filings and obligations under applicable federal, state, and local laws.

All design elements, layout, content, logos, graphics, and functionality on this site are the intellectual property of Obvye or its licensors, unless otherwise indicated.

• Unauthorized use, reproduction, or redistribution is strictly prohibited.

• “Obvye” is a proprietary trademark. You may not use it or any variations without our express written consent.

• ​Any third-party trademarks appearing on this site are the property of their respective owners and do not constitute endorsement or affiliation with Obvye.

In the event of a disagreement or dispute arising from our services, both parties agree to:

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• First attempt to resolve the matter through informal discussion in good faith.

• If the matter cannot be resolved informally, both parties agree to submit the dispute to mediation with a neutral third-party mediator in Santa Rosa, California.

• If mediation is unsuccessful, the matter shall be resolved through binding arbitration in Santa Rosa, California and not through court proceedings.

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Both parties waive the right to a trial by jury, and agree that these Terms are governed by the laws of the State of California.

These Terms and Conditions are governed by and interpreted according to the laws of the State of California.

By using Obvye’s website or services, you confirm that you have read, understood, and agreed to these Terms and Conditions. You also acknowledge that it is your responsibility to review this Agreement periodically for changes.​